GDPR - Privacy Policy

Boost Sports operates this store and website, including all related information, content, features, tools, products, and services, with the aim of providing customers with a personalized shopping experience (the "Services"). Boost Sports is powered by Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use, and share your personal information when you visit or use the Services, make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and sharing of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand that your information will be collected, used, and shared as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies you or another individual, or that can reasonably be linked to you or another individual. Personal information does not include information that is collected anonymously or de-identified in a way that does not reveal your identity or cannot reasonably be linked to you. Depending on how you interact with the Services, your location, and to the extent permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from your personal information:

• Contact information such as your name, address, billing address, shipping address, phone number, and email address.
• Financial information such as credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation, and other payment details.
• Account information such as your username, password, security questions, preferences, and settings.
• Transaction information such as products you have added to your cart, wish list, purchased, returned, exchanged, or canceled, and your past transactions.
• Your communications with us such as information you share in your communications with us when submitting a customer support request.
• Device information such as information about your device, browser, or network connection, IP address, and other unique identifiers.
• Usage information such as information about your interaction with the Services, such as when and how you interact with or browse the Services.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you for example, when you create an account, visit or use the Services, contact us, or otherwise provide us with your personal information;
• Automatically through the Services for example, from your device and through the use of cookies and similar technologies when you use our products or services or visit our websites;
• From our service providers for example, when we use service providers to provide certain technologies or when they collect or process your personal information on our behalf;
• From our business partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use your personal information for the following purposes:

• Providing, Personalizing, and Improving the Services. We use your personal information to fulfill our contract with you, process your payments, ship your orders, remember your preferences and products of interest, send notifications about your account, process your purchases, returns, exchanges, or other transactions, create, maintain, and manage your account, arrange for shipping, facilitate returns and exchanges, allow you to post comments, and create a personalized shopping experience, such as product recommendations based on your purchases. This purpose may also include using your personal information to better personalize and improve the Services.
• Marketing and Advertising. We use your personal information for marketing and promotional purposes (e.g., to send you marketing, advertising, and promotional communications via email, text message, or postal mail) and to display online advertisements for products or services on the Services or other websites, based on your previous purchases or items added to your cart, and other activities on the Services.
• Security and Fraud Prevention. We use your personal information to verify your account, provide a secure payment and shopping experience, detect, investigate, or prevent potential fraudulent, illegal, harmful, or malicious activity, protect public safety, and ensure the security of our Services. When you use the Services and choose to register an account, you are responsible for the security of your account credentials. We strongly advise you not to share your username, password, or other access information with others.
• Communicating with You. We use your personal information to provide you with customer support, respond promptly, provide effective services, and maintain our business relationship with you.
• Legal Reasons. We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government agencies, to investigate or participate in legal discovery processes, to pursue potential or existing litigation or other legal dispute processes, and to investigate or enforce potential violations of our terms or policies.

How We Share Your Personal Information

In certain circumstances, and subject to this Privacy Policy, we may share your personal information with third parties for legitimate purposes. Examples of such circumstances include:

• Sharing information with other third parties who perform services on our behalf (e.g., information technology management, payment processing, data analytics, customer support, cloud storage, shipping and delivery services), Shopify, and vendors.
• Sharing information with our business and marketing partners to provide you with marketing services and advertising. For example, we use Shopify to support personalized advertisements based on your online activities across different vendors and websites through third-party services. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on your location, you may have the right to request that your information not be shared for targeted advertising and marketing based on your online activities across different vendors and websites.
• When you direct, request, or with your explicit consent, in cases where certain information is shared with third parties; for example, sharing information for shipping products to you or if you use social media widgets or login integrations.
• Sharing information with our affiliates or between other entities within our corporate group.
• Sharing information in connection with business transactions such as mergers or bankruptcies, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, or the rights of our users or other individuals.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information related to your access and use of the Services to provide and improve them to you. Information you provide to the Services will be transferred to and shared with Shopify and third parties outside your country of residence for the purpose of providing and improving the Services to you. In addition, we use certain advanced Shopify features that leverage data and information from your interactions with our Store, other vendors, and Shopify to protect, grow, and improve our business. To provide these advanced features, Shopify may use personal information collected regarding your interactions with our store, other vendors, and Shopify. In these cases, Shopify is responsible for the processing of your personal information and for responding to your requests to exercise your rights regarding its use for these purposes. For more information on how Shopify uses your personal information and the rights you may have, please refer to the Shopify Consumer Privacy Policy. Depending on your location, you can exercise certain of your rights regarding your personal information through the Shopify Privacy Portal Link.

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, you should review the privacy and security policies and other terms and conditions of those sites. We make no guarantees regarding the privacy or security of such sites, including the accuracy, completeness, or reliability of the information contained therein, and we accept no responsibility for these matters. Information you provide in public or semi-public areas, including information you share on third-party social media platforms, may become visible to other users of the Services and/or users of those third-party platforms and may be available for use by us or third parties without limitation. The inclusion of such links on the Services does not imply any endorsement of the content of the linked platforms or their owners or operators, unless otherwise explicitly stated on the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect any personal information from children under the legal age of majority in your jurisdiction. If you believe your child has provided us with personal information, you may contact us using the contact information provided below to request the deletion of such information. As of the Effective Date of this Privacy Policy, we have no actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age as defined by applicable laws.

Security and Retention of Your Information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Furthermore, information you transmit to us may not be secure during transmission. Therefore, we advise you not to use unsecured communication channels to transmit sensitive or confidential information to us.

How long your personal information is stored depends on various factors, such as whether we need that information to maintain your account, provide you with the Services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.

Your Rights and Choices

Depending on your location, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute and may apply in certain circumstances, and we may refuse your request where permitted by law.

• Right to Access/Information. You may have the right to request access to personal information we hold about you.
• Right to Deletion. You may have the right to request the deletion of personal information we hold about you.
• Right to Rectification. You may have the right to request the correction of inaccurate personal information we hold about you.
• Right to Data Portability. You may have the right to receive a copy of the personal information we hold about you and, under certain conditions and with certain exceptions, to request that this copy be transferred to a third party.
• Managing Communication Preferences. We may send you promotional emails, and you can opt out of these emails at any time by using the unsubscribe option in those emails. If you opt out, we may still send you non-promotional emails, such as those related to your account or orders you have placed.

You can exercise these rights where indicated in the Services or by contacting us through the contact information provided below. For more information on how Shopify uses your personal information and other rights you may have, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising these rights. To the extent permitted or required by applicable laws, we may need to verify your identity before processing your requests. In accordance with applicable laws, you may designate an authorized agent to make a request on your behalf to exercise your rights. Before accepting such a request from an agent, we will require them to provide proof of their authorization to act on your behalf, and you may need to verify your identity directly with us. We will respond to your request within a reasonable timeframe in accordance with applicable laws.

Complaints

If you have a complaint about how your personal information is processed, please contact us using the contact information provided below. Depending on your location, you may have the right to appeal our decision or file a complaint with your local data protection authority by contacting us through the contact information provided below. For the European Economic Area, you can find a list of responsible data protection supervisory authorities here.

International Transfers

Please note that we may transfer, store, and process your personal information outside of your country of residence.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent agreements published by the relevant UK competent authority, unless the data is transferred to a country that has been deemed to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last Updated" date, and provide any necessary notices as required by applicable law.

Contact Us

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise a right you have, please call the number or send an email to support@boostcyp.com, or contact us at Mete Adanır Cad. Yukarı Girne Değirmentaşı Mah., Tandoğan Emtan Ap. 10-8A, Girne, 99300, TR. We are the data controller of your personal information under applicable data protection laws.